We are not accepting exchanges at this time.
Statement Piece Boutique does not accept returns on items ordered from statementpieceboutique.com AFTER 14 days of your original purchase. Statementpieceboutique.com does not refund shipping costs when item(s) are returned. Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable. Refunds will be processed within approximately 7 to 10 business days after we receive your return.
Items that ARE eligible for return:
Items that CANNNOT be returned, exchanged or refunded:
Return Authorization Number
Items that are eligible to return for store credit or a refund will need a return authorization number. This is how you get one:
***Please note, returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Please note that original shipping charges are non-refundable.***
Follow the same procedures as the "Return Authorization Code" section above. You must return your items to us within 21 days of your original purchase. Please write your order # on the outside of the package. If approved for a refund, you will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.
Store credit is provided in U.S. Dollars, and can only be used online at our website, statementpieceboutique.com. Store Credit never expires and cannot be transferred to another person or account. Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have choosen "Store Credit" as the refund method. Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due. Check “My Account” To view your Store Credit Balance